Privacy policy – Partners in Comms

Focused on What Matters

We will use your information only to improve your experience with us and the services we provide to you.

Your Data is Protected

Your data will be fully protected and secure.

Smooth Communication

We will communicate clearly and understandably—no hidden details, no confusion.

Everything in Your Hands

You decide if and how you want to receive information from us.

We Keep It Simple

We will not retain your information unnecessarily—if we do not need it, we will delete it.

TERMS

1.1. Data Controller – Partners in Comms Consulting, company code 306121780, registered at Šeimyniškių 22c-1, Vilnius, email: [email protected]. The company’s products are sold in the online store www.partnersincomms.com.

1.2. Online Store – the online store operated by the Data Controller at www.partnersincomms.com.

1.3. Products – any products (books) offered in the Online Store by the Data Controller.

1.4. Services – training programs offered on the website, which users can register for in the online store www.partnersincomms.com.

1.5. Client – a natural person, including website visitors, whose personal data is collected by the Data Controller.

1.6. Personal Data – any information directly or indirectly related to the Client, whose identity is known or can be determined directly or indirectly using relevant data.

1.7. Processing of Personal Data – any operation performed on Personal Data (including collection, recording, storage, editing, modification, granting access, querying, transfer, archiving, etc.).

1.8. Partner – a person providing goods/services to the Data Controller related to the Data Controller’s business activities.

1.9. Direct Marketing – activities aimed at offering goods/services directly to individuals by mail, phone, or other direct means, including (but not limited to) sending newsletters, special offers, invitations to participate in promotions/games, and/or activities aimed at asking individuals’ opinions on offered goods/services.

1.10. Cookie – a small piece of text information automatically created while browsing the website and stored on the visitor’s computer or other device.

1.11. Privacy Policy – this document, which sets out the principles and rules for processing Personal Data when using the Online Store.

GENERAL TERMS

2.1. The Client grants the Data Controller the right to perform all Personal Data processing activities to the extent and for the purposes set out in this Privacy Policy.

2.2. Personal Data is processed in accordance with the European Parliament and Council Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal acts and this Privacy Policy.

2.3. Personal Data is processed according to the following principles:

2.3.1. Personal Data is collected for specified and lawful purposes;
2.3.2. Personal Data is processed accurately, fairly, and lawfully;
2.3.3. Personal Data is adequate and limited to what is necessary;
2.3.4. Personal Data is kept up to date;
2.3.5. Personal Data is stored in a form that allows identification of the Client no longer than necessary for the purposes for which it was collected;
2.3.6. All information about Personal Data is confidential;
2.3.7. Client’s Personal Data and other information will not be used for unlawful purposes.

2.4. The Data Controller implements organizational and technical measures to protect Personal Data from accidental or unlawful destruction, alteration, disclosure, or any other unlawful processing.

2.5. The Client is responsible for the accuracy, correctness, and completeness of the Personal Data provided when using the Online Store and must update it if changes occur.

2.6. Before purchasing Products in the Online Store, the Client must familiarize themselves with this Privacy Policy. By purchasing Products, the Client agrees to this Privacy Policy.

2.7. The Client is not allowed to order Products if they have not read and agreed to this Privacy Policy. If the Client disagrees with this Privacy Policy or any part of it, they cannot place orders.

2.8. The Data Controller reserves the right to modify or supplement the Privacy Policy. Any changes are published in the Online Store and take effect from the date of publication.

PROCESSING, COLLECTION, AND STORAGE OF PERSONAL DATA

3.1. Client Personal Data is processed, collected, and stored for the following purposes:

3.1.1. For e-commerce purposes: name, surname, email address, phone number, city;
3.1.2. For direct marketing purposes: name, surname, phone number, email address;
3.1.3. Other purposes where the Data Controller has a lawful basis for processing Personal Data, when consent is given, when necessary for the Data Controller’s legitimate interest, or when required by law.

3.2. Personal Data collected by the Data Controller is stored electronically in the Data Controller’s information systems for no longer than necessary to achieve processing purposes or as required by law.

3.3. The Client may consent to the processing of their Personal Data for Direct Marketing. If the Client no longer wishes to receive Direct Marketing messages, they must notify the Data Controller.

3.4. The Client may revoke their consent at any time by sending an email to [email protected], clearly stating they withdraw consent for Direct Marketing.

3.5. The Client can also revoke consent via a link provided in any Direct Marketing email from the Data Controller.

3.6. The Client agrees that in cases required by competent authorities or when data is potentially involved in unlawful activity, identity theft, or other legal purposes, Personal Data may be stored longer than indicated in this Privacy Policy.

CLIENT RIGHTS

4.1. As a Data Subject, the Client has the following rights:

4.1.1. Obtain information about how Personal Data is processed;
4.1.2. Know the sources, purpose, and recipients of Personal Data collected in the last 12 months;
4.1.3. Request correction of inaccurate or incomplete Personal Data;
4.1.4. Request deletion of Personal Data if processed unlawfully;
4.1.5. Request suspension of processing, except storage, if data is processed unlawfully;
4.1.6. Request transfer of Personal Data;
4.1.7. Withdraw consent for processing at any time, including Direct Marketing.

4.2. To exercise rights, the Client must provide an identity document. The Data Controller provides information free of charge once per year.

PERSONAL DATA TRANSFER

5.1. Client Personal Data is not shared with third parties except:

5.1.1. With Client consent as per this Privacy Policy;
5.1.2. For e-commerce purposes with Partners providing services to the Data Controller;
5.1.3. As required by law to competent authorities.

5.2. Client consents to data transfer to Partners for processing orders.

5.3. Payments in the Online Store are processed via OPAY and WooCommerce. Personal information necessary for payment is shared with OPAY and WooCommerce.

COOKIES

6.1. To provide full services, the Data Controller stores cookies on the Client’s device with their consent, for recognizing previous users, tracking store traffic, and cart information.

6.2. The Client can view and delete some or all cookies at any time.

6.3. The Client can refuse cookies, but some store functions may not be available. By using the store, the Client consents to cookies. Consent can be withdrawn via browser settings or email [email protected].

FINAL PROVISIONS

7.1. The Client may submit inquiries, complaints, etc., regarding Personal Data by email [email protected] or by phone +370 618 80189, weekdays 8:00–17:00. Emails are considered received after 24 hours.

8.2. The Data Controller provides a reasoned reply within 30 calendar days of the inquiry.

8.3. If the Client disagrees with the reply, they may contact the State Data Protection Inspectorate at +370 5 231 2476 or email [email protected].